Insights, News & Trends

23–24 September 2026 · ExCeL London · Kineto Insights For the first time in 17 years, Parcel+Post Expo comes back...

Somewhere in your warehouse right now, a pallet is sitting in the wrong aisle. An order is marked “in stock”...

You didn’t lose money on the warehouse. You didn’t lose it on the long-haul truck. You lost it in the...

Your customer starts on Instagram, checks a price on your app, walks past your store, and finishes the order on...

Ask any restaurant operator what keeps them up at night and the answers rhyme: thin margins, hard-to-fill shifts, rising food...

Walk into any procurement conversation for self-service technology and you’ll hear the same assumption: a kiosk is a kiosk. Touchscreen...

Most online businesses don’t lose customers at checkout. They lose them somewhere between “Order Confirmed” and “Delivered”, in the invisible...

“Shopping habits have quietly rewritten the rulebook. The customer who once waited in line, called a support number, or accepted...

Smart lockers are moving from convenience to core last-mile infrastructure. “The first half of 2026 has made one thing clear:...