Privacy Policy

Last Updated: September 18, 2026

Kineto (“Kineto,” “we,” “us,” or “our”) operates the website kinetotech.com (the “Site”) and provides commerce and logistics automation solutions, including ecommerce fulfillment, last-mile delivery, smart lockers, smart vending, self-service kiosks, restaurant management, and retail automation (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Site, submit a form, or otherwise interact with us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit through forms on the Site, including:

  • Contact form: full name, email address, phone number, subject, and message content
  • Demo requests and “Talk to Expert” inquiries: name, email, phone number, and the solution you’re interested in
  • Brochure download requests: name, email address, and solution of interest
  • Newsletter signup: email address
  • Account registration (via my.kinetotech.com): name, email, company details, and login credentials

1.2 Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on pages, and referring/exit pages
  • Approximate location derived from IP address

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies, categorized as:

  • Functional cookies — necessary for the Site to operate and cannot be disabled
  • Preference cookies — remember your settings and choices
  • Statistics cookies — help us understand how visitors use the Site
  • Marketing cookies — used to support relevant advertising, including by third-party vendors

You can manage your cookie preferences at any time through the Cookie Preferences link in the Site footer.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries, demo requests, and support questions
  • Deliver requested brochures and marketing materials
  • Provide, maintain, and improve our Services and Site
  • Send newsletters and product updates (you may unsubscribe at any time)
  • Administer your account on my.kinetotech.com
  • Analyze Site usage and improve user experience
  • Detect, prevent, and address technical issues, fraud, or security incidents
  • Comply with legal obligations

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing (such as under the EU/UK General Data Protection Regulation or Turkey’s Personal Data Protection Law No. 6698 (“KVKK”)), we process personal data based on:

  • Your consent (e.g., cookies, newsletter signup)
  • Performance of a contract or steps taken at your request prior to entering a contract (e.g., responding to a demo request)
  • Our legitimate interests in operating and improving our business, provided these do not override your rights
  • Compliance with a legal obligation

4. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service providers who perform functions on our behalf, such as website hosting, form processing, email delivery, and analytics
  • Advertising and analytics partners, where you have consented to marketing cookies
  • Professional advisors (e.g., legal, accounting) where necessary
  • Authorities or third parties where required by law, regulation, legal process, or to protect our rights, property, or safety
  • A successor entity in connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact and inquiry data is generally retained for the duration of our business relationship and a reasonable period thereafter, unless a longer retention period is required by law.

6. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Kineto is based in Istanbul, Turkey. If you access the Site from outside Turkey, your information may be transferred to, stored, and processed in Turkey or other countries where our service providers operate. Where required, we take steps to ensure such transfers comply with applicable data protection laws.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Be informed about whether we process your personal data
  • Access, correct, or request deletion of your personal data
  • Object to or restrict certain processing
  • Request data portability
  • Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
  • Lodge a complaint with a supervisory or data protection authority

To exercise any of these rights, contact us using the details in Section 12 below.

9. Children’s Privacy

The Site and Services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any third-party site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us at:

Kineto Istanbul, Turkey Email: info@kinetotech.com Phone: +90 538 836 1942